For over 10 years, we have been successfully reclaiming money for people just like you. As industry experts, we love to use our experience and knowledge to help our clients get back their hard-earned money.

We aren’t a call centre, just a small, experienced team of claim handlers

We like to keep it simple and don’t drown you in technical language or paperwork

We will keep you regularly updated throughout your claim

There are no upfront fees and no charge if the claim is not successful*

*If we present a claim and are successful, our fees are 25% + VAT on the total amount of redress. Once you have completed our full Terms and Conditions and thereby instructed us to present a claim, should you cancel your instructions after the 14 day cooling off period, we may charge a termination fee. This will be calculated at an hourly rate of £120 per hour and will reflect the work undertaken up until the point where you cancel your instructions, up to a maximum amount of what our standard fee would be in the event that we are successful. For full details please refer to our Terms and Conditions.

We are here for you

Hendersons have been helping victims of mis-selling recoup their money for over 10 years. In that time, we have helped hundreds of people just like you, and restored the balance.

You have worked hard for your money and we don’t think you should lose out because of poor advice or malpractice.

Our friendly team are here to guide you through the process and are happy to chat about your claim at any stage or discuss any queries you may have. You’ll find it easy to get hold of the right person at all times, a handler who knows your claim inside out.

Expert Assistance

Our team include industry specialists who will work on your claim to ensure the best outcome.

Friendly Team

Our customer service team will be with you every step of the way to explain what is happening with your claim.

Happy Customers

Our customers are delighted with the results we get for them and say lots of nice things about us.


We have been helping our customers reclaim what is theirs for over 10 years and have unparalled experience.

"I would like to take this opportunity to thank you and your firm for all the hard work re the settlement"

Mrs T received a refund of £9,470